Title: Senior Software Engineer

Pay: $140K-170K per year

Reports to: Director of Engineering

The Opportunity:​

Join Hum's Alchemist Product team to design, architect, and develop cutting-edge AI solutions for our Alchemist Review product. You will play a key role in building and refining software that enhances the efficiency, consistency, and quality of the scholarly peer review process. This involves:

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• ​Developing and implementing AI-powered features for deep manuscript analysis to improve outcomes in the peer review process.

• Leveraging state-of-the-art technology, particularly GoLang, Elasticsearch, Natural Language Processing (NLP), and Large Language Models (LLMs), within our GCP environment.

• Contributing to a "first of its kind" AI product that addresses critical challenges in academic publishing, such as reviewer fatigue and long turnaround times.

• Answering technical questions and troubleshooting complex problems for internal teams and potentially external partners or users.

• Mentoring less experienced engineers, participating in code reviews, and collaborating on patterns, practices, and standards within the team.

• Participating in QA testing your changes and UAT testing for other developers' changes during release cycles.

• Design, architect, and develop software to provide new features, reduce costs, improve performance, or increase scale.

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Requirements​:

• 5+ years of Technical/Engineering experience in a Software Development organization and a Bachelor’s Degree in Computer Science, or related field. Alternatively, 7+ years relevant experience.

• 3+ years of experience in a server-side language, with a preference for GoLang or Python.

• Demonstrated experience in designing, developing, and deploying AI/ML features, particularly leveraging Natural Language Processing (NLP) techniques or Language Models (SLM & LLM), to solve real-world problems.

• Strong communications skills and the ability to work effectively with both technical and non-technical stakeholders.

• Able to work during core common hours, 9:00 am ET - 1:00 PM ET.

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It Would Be Great if You Also Had:​

• Comfort working directly with clients

• Familiarity with academic publishing workflows, peer review processes, or related systems.

• Experience with Elasticsearch or Vector DBs

• New product development or consulting background

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Who We Are​:​

 Hum is a startup company moving rapidly towards profitability. Our core offering is a Customer Data Platform built to help content rich organizations understand their customers through the lens of their content. Our customers range from academic publishers to media companies and news organizations.

 

Under the hood we’ve really always been a data and AI company. Hum was using transformers to enable production use-cases over a year before ChatGPT broke the Internet. Our Alchemist AI product is now out and about - launching this year as its own line of service offers outside of the core CDP.

 

The most exciting of these initial offerings are our Alchemist Taxonomy product and our Alchemist Review prototype.

• Our Alchemist Taxonomy product uses small and large language models to build a hierarchically organized topic model based only on the customer’s content. These taxonomies have been shown to rival human curated ones, but can be generated for a fraction of the time and cost. 
  It can then tag content on an ongoing basis using this custom taxonomy with exceptional accuracy.

• Our Alchemist Review prototype is directed at the scholarly/academic publishing industry. It leverages AI to streamline several aspects of editorial work in the peer review process. By expanding the capabilities of human editors, this product can dramatically reduce review fatigue and overload in an industry inundated by the volume of papers published each year. 

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What Hum has to offer​:​

• Flexible schedule: We protect the hours of 9am - 1pm eastern for meetings and collaboration. Otherwise your schedule is yours to make.

• Fully remote with a Technology Stipend in your first paycheck to support your hardware and home office set up.

• Take the time off all the time you need with our Responsible PTO policy

• Generous packages for family leave.

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About the Hiring Manager:​

Dylan DiGioia has spent 10 years working in technology across various companies, projects, and roles. He has spent time in factories and warehouses building automation systems, many long nights securing networks against cyber threats, several months managing an internal coding boot camp, and most recently has been focused on improving customer experiences using data (first for ecommerce and now for associations & publishers). He’s coached, managed, and mentored dozens of engineers and says “seeing the people from my team grow into leaders in their own right has been the most rewarding experience of my career.” As an engineer, he prioritizes speed, experimentation, and working iteratively with the philosophy of “never wait on perfection when you can make something better today."

Dylan spends time hiking with his wife and dog, cooking, making mead, and pursuing perfect at home coffee bliss. He’s one of a few coffee experts here at Hum and is always eager to chat about roasting coffee beans or how to choose the right brew style for your morning routine.